Our general visiting hours are typically 11:00 AM - 1:00 PM (Morning) and 5:00 PM - 7:00 PM (Evening). Please note that specific units like ICU/Critical Care may have different timings to ensure patient rest and specialized care. Kindly check with the nursing staff at the respective ward. (Refer to our 'Visitor Information' page for full details.)

Patient safety is our highest priority, guided by NABH standards. We have robust protocols for infection control (strict hand hygiene, sterilization), safe medication management (multiple checks), trained staff, modern equipment, and continuous quality monitoring. We encourage patients to be active partners in their safety by communicating openly. (See our 'Patient Safety & Quality of Care' page for more.)

Yes, you can request a consultation with a specific doctor from our panel of specialists. If you are admitted, your chosen consultant will lead your care.

You have many rights, including the right to respectful care, complete information about your condition and treatment, informed consent, privacy, and the right to voice your concerns. We uphold these rights to empower you in your healthcare journey. (Please refer to our 'Patient Rights & Responsibilities' page for a comprehensive list.)

Your responsibilities include providing accurate health information, following the agreed treatment plan, respecting hospital rules and staff, and communicating openly with your care team. This partnership is crucial for your recovery. (Find out more on our 'Patient Rights & Responsibilities' page.)

You will typically need a valid ID proof (Aadhaar Card, Passport, Driving License), your doctor's admission advice, and your health insurance details (if applicable). For planned admissions, our team will guide you on specific requirements. (Detailed information is available on our 'Plan Your Visit' page.)

 Yes, one attendant is generally allowed to stay with the patient in the room. For critical care units, rules may vary, and a designated attendant pass will be issued.

We strive for a smooth discharge. Once your doctor declares you fit for discharge, the process, including final billing, medication counseling, and discharge summary preparation, typically takes a few hours. We recommend clearing formalities earlier in the day to avoid delays.

The discharge summary is a crucial document that provides a complete overview of your hospital stay. It includes your diagnosis, treatments received, medications to continue, diet advice, follow-up appointments, and instructions for post-discharge care. It's vital for your ongoing health management.

For planned admissions or surgeries, our billing team can provide you with an estimated cost of your treatment before admission. Please contact our Billing Department for assistance.

We accept cash, UPI (Google Pay, PhonePe, etc.), debit cards, credit cards (Visa, MasterCard, RuPay), and net banking.