Caring Hand Through Your Healing Journey
Dear Valued Patient and Family,
Welcome to Altor Hospitals in KR Puram, Bengaluru! As your dedicated Patient Care Head, I want to personally extend a warm greeting. We understand that a hospital stay can bring many questions, and sometimes, a little apprehension. Our entire team is here to ensure your experience with us is as comfortable, safe, and positive as possible.
At Altor, we are committed to providing affordable, ethical, accessible, and truly patient-centred healthcare. Think of this guide as your personal roadmap to our hospital – it’s designed to provide clear, helpful information about what to expect during your time with us, your rights, our services, and how we work together to support your recovery.
Your well-being is our utmost priority. We are honoured to be your partners in health.
Pre-Admission & Arrival
Our Promise, Your Role
Your Comfort & Daily Care
Supporting Your Loved Ones
Convenience at Your Fingertips
A Smooth Discharge
Important Contacts
We aim for a seamless entry into Altor Hospitals. For detailed information on preparing for your visit, including pre-admission formalities, insurance support, and what to bring, please refer to our dedicated page:
At Altor Hospitals, we believe in a partnership for your health. Understanding your role and what you can expect helps us provide the best care.
Your well-being is our constant focus throughout your time with us.
A call bell is conveniently located near your bed and in the washroom. Please use it whenever you need assistance from our nursing staff – we are always here to help!
Your room is designed for your comfort and privacy, with attached washrooms and essential amenities.
Please keep bed rails up when needed. If you feel weak or dizzy, always call for assistance before getting out of bed to prevent falls.
You’re surrounded by professionals working together for your recovery:
Your doctor visits daily, usually in the morning, to closely check your recovery and clearly explain the treatment plan.
Nurses give medicines at set times. Tell them about side effects. Do not take other meds without approval.
We serve meals on time—breakfast to dinner. Diet plans are made by our expert to suit your health needs.
We understand the importance of family support during recovery. To ensure a peaceful and safe healing environment for all patients, we request your cooperation with our visitor guidelines.
Please adhere to our designated visiting hours. These hours are in place to ensure patients receive adequate rest and to allow medical teams to conduct rounds and provide care without interruption.
To maintain a calm atmosphere and prevent overcrowding, we request a limited number of visitors per patient at any given time (e.g., typically one or two visitors inside the room).
A quiet environment promotes healing. Please help us by keeping noise levels low in patient areas.
Young children are generally discouraged from visiting patient areas due to infection risks and their own safety. Please check with the nursing station if necessary.
We kindly request all visitors to use hand sanitizers or wash their hands before and after visiting a patient.
If you are feeling unwell or have symptoms like fever, cough, or cold, please refrain from visiting to protect our vulnerable patients.
We offer a range of on-site facilities to make your stay and your family's visit more convenient at Altor Hospitals, KR Puram.
Your successful return home is our ultimate goal. Our team works proactively to ensure your discharge is smooth and you feel confident about your continued recovery.
You’ll receive a detailed discharge summary with your diagnosis, treatment, medications, diet, activity limits, and follow-up details.
Please ensure you understand when and where your next appointments are scheduled.
Our billing team will guide you through the final financial settlement, including any insurance formalities.
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